This policy covers how personal data on devices submitted for repair is handled.
Access to data on your device is minimised strictly to what the repair requires.
Devices are stored in a secure work area. Devices are never left unattended in accessible public areas.
If data transfer is required as part of a repair or upgrade, temporary transfer media is securely wiped after use.
Where devices are encrypted (e.g. BitLocker, FileVault), recovery keys shared with me for repair are deleted upon completion.
Any suspected data incident will be reported to you promptly and, where applicable, to the ICO within 72 hours.